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Overly Pretentious
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by
Tennessee Traveler
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8/18/2008 11:45:59 AM
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My wife wanted a new complicated watch, and we were visiting relatives in the DC metro area. On Friday, show full review August 15 we traveled to the store to select a new watch. We had a good idea of what we wanted, and were prepared to buy. We were dressed casual-but-not-shabby, just like many of the other mall-goers.
Even though the store was almost empty except for staff, we were completely ignored. Staff members talked to a couple other customers while we were standing there, and then when it became clear that we weren't going to leave right away, all three of them disappeared into the back or out the front door. When we finally gave up and decided to leave, we noticed they came out from the back to watch us go.
It's one thing to act like a pretentious jerk when your watch business is appointment-only, but acting this way when your business is in a shopping mall is inexcusable. We'll never go back there, and we'll let as many people as we can know about this store's attitude.
The one benefit of the visit is that now my wife knows exactly what she wants, and instead of buying at the place where she saw it, we'll order it through a local jeweler and keep the tax revenue here in Tennessee. close
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